Annual Profile Verification - Member Service Area

This article provides the steps to verify and make changes to your profile within Exactix.  This process eliminates the manual process of sending email back and forth and manually updating paper documents and faxing or scanning and emailing them to the Member Services Department.  

When your profile is ready for review, you will see a notification on the Home page when you login to Exactix, and you will also receive an email letting you know it is time to review and make any required changes.

To verify your profile, click on the link on your home screen under Past Due Profile Verifications. 

Or click on the link in the email sent from Exactix. 

There are multiple sections to go through. If at any time you need to come back later, choose save progress. 

If no changes need to be made, click the box next to “Please check to approve step, if unchecked please provide changes”. Click Next. 

Do the same on steps 2-5 Check the boxes if there are no changes and click Next. 

Step 2.

Step 3. 

Step 4. 

Step 5.

On the last step, click the box if there are no changes and click on Submit.

Click Submit.

If a change needs to be made, keep the box unchecked and type in the requested change/changes. Click Next or Submit if finished.

Click Submit. 

After submitting, you will be redirected to your account page. 

To review, click on Profile Verifications. Your name will display along with the status. 

The Past Due Profile Verifications alert will no longer be on your Home page.